Terms & Conditions

We endeavour to ensure that all of our customers have complete satisfaction no matter what their requirements are. It should, however, be understood that we are acting on behalf of the supplier of the travel product specified and that the bookings are accepted on the following conditions.

Once a booking is made, the customer (lead name) guarantees that he/she has the authority to accept and do accept on behalf of your party the terms of these booking conditions. A contract will exist as soon as we issue our confirmation invoice. This demonstrates the lead customer’s agreement to pay the balance outstanding (if applicable) and understanding that if the balance is not paid within the timescale, Northumbria Golf Breaks reserve the right to cancel any arrangement made. This contract is made on the terms of these booking conditions which are governed by English law and we both agree to submit to the jurisdiction of the English courts at all times.

We accept payment by bank transfer, Debit Card or cheque made payable to Northumbria Golf Breaks

All tickets are non-transferable, non- refundable and non-changeable. Carriage will only be provided to the customer named on the ticket who may be required to produce appropriate identification. Tickets always remain the property of the issuing carrier and/or the relevant tour operator. The Ticket for your return or outward journey may not be valid or may cease to be valid if the first part of your ticket has not been used. All names, titles and initials of those travelling should be correctly given at the time of the booking. Changes can not be made at a later date without extra charges being incurred.

All clients must be in possession of a full ten year passport.

Full payment or a deposit is payable at the time of booking and the balance is payable in accordance with our terms and conditions. All outstanding balances for your holiday are due to be paid and received by us at least six weeks before date of departure.

All flight times are provisional and could be subject to change. You will be informed of any major change.

It is a condition of booking with every tour operator that you have adequate insurance cover. Such insurance will ensure that you are properly covered against unexpected cancellation charges, medical costs that might be incurred while you are away, loss of money or belongings or personal liability costs. Please note that the cover offered by most credit card companies is not normally adequate for package holiday or holiday flight bookings. If you require insurance cover, Northumbria Golf Breaks will be pleased to arrange it at the time of the booking, though you are free to make your own arrangements.

Date of Cover – Clients are covered from the date that the insurance is paid, normally at the time of the booking.

No refunds are payable for any golf not played unless the course is closed for play. Being late for the allocated tee time could lose your right to play that day.

Every effort will be made to book tee off times as requested, however these cannot be guaranteed.

Baggage allowances vary and we will advise you of your allowances for flights booked through ourselves.In the event that the carrier is unable to transport golf clubs we will arrange for golf club rental hire at the destination.

Northumbria Golf Breaks must be informed of all cancellations.

Northumbria Golf Breaks (B Mabbott t/a) is ATOL Protected ATOL 6253

Your Financial Protection

When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.

We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).

If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those  Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.